Terms & Condition

Introduction

Welcome to Comfy Craft. By accessing and using our website comfycraftuk.com, you agree to be bound by these terms and conditions. Please read them carefully before placing an order.

Company Information

Comfy Craft is a UK based foam and comfort products retailer specialising in custom cut foam solutions including wedges, pillows, upholstery foam, mattresses, cushions and DIY foam projects.

Use of Website

By using our website you agree to:

  • Use the website for lawful purposes only
  • Not misuse or attempt to hack or damage the website
  • Provide accurate and truthful information when placing orders
  • Not reproduce or copy any content without permission

Products & Orders

  • All foam products are subject to availability
  • Custom cut foam orders are made to your exact specifications
  • We reserve the right to refuse or cancel any order at our discretion
  • Product images are for illustration purposes only
  • Colours may slightly vary due to screen display differences

Custom Cut Foam Policy

Due to the bespoke nature of custom cut foam orders:

  • Custom sized foam cannot be returned or refunded unless faulty
  • Please ensure all measurements are correct before ordering
  • FoamCrafter is not responsible for incorrect measurements provided by the customer

Pricing & Payment

  • All prices are displayed in GBP (£) and include VAT where applicable
  • We accept all major credit and debit cards
  • Payment must be completed before order processing begins
  • FoamCrafter reserves the right to change prices at any time

Delivery

  • We offer fast UK wide delivery on all orders
  • Delivery times are estimates and not guaranteed
  • FoamCrafter is not responsible for delays caused by courier services
  • Free delivery is available on qualifying orders over the stated minimum spend

Returns & Refunds

Please refer to our full Refund & Returns Policy for complete details regarding returns, exchanges and refunds.

Intellectual Property

All content on comfycraftuk.com including images, text, logos and designs are the property of FoamCrafter. Unauthorised use or reproduction is strictly prohibited.

Limitation of Liability

Comfy Craft shall not be liable for:

  • Any indirect or consequential loss arising from use of our products or website
  • Loss of profit or business opportunity of any kind
  • Damage caused by incorrect use or installation of products
  • Any delays or failures beyond our reasonable control

Privacy Policy

We are fully committed to protecting your personal data in accordance with UK GDPR regulations. Please refer to our Privacy Policy page for complete details on how we collect, store and use your personal information.

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

Comfy Craft reserves the right to update or amend these terms and conditions at any time without prior notice. Continued use of the website following any changes constitutes your full acceptance of the updated terms.

Contact Us

For any questions or concerns regarding these terms and conditions please contact us at: info@comfycraftuk.com

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